Frequently asked questions
Once you have found chooselook you want to rent, select the date you would want it to arrive and it will automatically select for a five day period from your starting date (need it for longer? Contact Us )
Rentals cannot be delivered/returned on weekends, so if your rental ends on a weekend your rental will be returned on the following Monday.
You can either courier your dress or pick it up from our store front (opening in February)
Nope!
Your rental fee includes a dry cleaning fee which we will take care of for you!
Unfortunately not, we don't allow for adjustments. Please note that any major damage that is caused is the renter's responsibility to cover repair costs(minor damages such as wear and tear are excluded)
Yes!!
In February 2024, Upper Chic Rentals will open their Showroom in Lonehill, Joburg for all your try-on and viewing needs!!
Your rental fee covers minor damages to the dress, such as small (removable) stains, and wear and tear
However, any major/irreversible damage is the renters responsibility to cover
This meaning we may ask for a deposit before a dress is rented.